Frequently Asked Questions
What is ReFrame?
In simple terms: We collect and recycle disposable cameras that would otherwise end up in landfills. It's our way of reducing waste and giving these devices a second life.
Who is ReFrame?
We started ReFrame after years running Safelight, one of Germany's leading camera retailers and film labs. Watching countless disposable cameras end up as waste, we knew we had to create a better alternative.
How can I make a custom camera?
Visit our Customize page to download the templates and begin. We can customize your camera and packaging box to match your needs.
What kind of film is inside the cameras?
We work with premium Kodak films, Kodak 500T for vibrant color photography and Double-X 250 for classic black and white imagery.
How can I take the best photos?
We recommend using flash in most lighting conditions, t helps ensure sharp, well-lit photos. The only exception is bright direct sunlight, where it's usually unnecessary.
Position your subject between 1 and 2.5 meters away for the best results. Hold the camera steady with both hands, and take a moment to frame your shot before pressing the shutter.
Most importantly, relax and enjoy the moment. A nice smile makes all the difference in a great photo.
How do I develop the films?
We operate Safelight, one of Germany's premier film labs, processing around 200 rolls daily. Add developing services when you order, or arrange them separately through Safelight afterwards.
How long does my order take to ship?
Customized Cameras
Allow 5–7 days after artwork approval for production and creation.
ReFrame Camera
Our branded recycled cameras are in stock and ready to ship within 24–48 hours.